Cookie Policy

WHAT ARE COOKIES AND HOW ARE THEY USED?

Cookies are files installed on the user’s computer, phone, tablet or any other device. They are used to record the activities of the customer or user during their time browsing this website on those devices.

Cookies are an essential part of how our website works. The main purpose of our cookies is to make your browsing experience more comfortable and efficient, and to analyse how users navigate the website. We also use cookies to continuously improve our services and platform, and to personalise your experience based on your browsing habits.

Through the use of cookies, the server hosting the website is able to recognise the browser being used, allowing, for example, a registered user to access areas and services without having to log in on every visit, and to remember language and country preferences for future visits. Cookies are also used to measure audience size and web traffic data.

In some cases, the use of cookies may involve the processing of personal data. We therefore recommend consulting our Privacy Policy for further information on how we use our customers’ and users’ personal data and how to exercise your rights.

We never store sensitive information — such as passwords or credit or debit card details — in the cookies we use.

Cookies do not harm your computer or device.

LEGAL BASIS FOR THE USE OF COOKIES

The legal basis for the use of non-essential cookies is the user’s consent, given freely, specifically, informedly and unambiguously, in accordance with Article 6(1)(a) of the General Data Protection Regulation (GDPR). Strictly necessary cookies are used on the basis of BLT’s legitimate interest in ensuring the correct functioning of the Website.

WHO USES THE INFORMATION FROM COOKIES?

BEAUTY LAB TWELVE S.L. (hereinafter, “BLT”) uses cookies on the website www.twelvebeauty.com (hereinafter, the “Website”) as detailed in the section “WHAT TYPES OF COOKIES DOES BLT USE?” of this Cookie Policy.

DATA CONTROLLER

The data controller responsible for the personal data arising from the use of cookies is BEAUTY LAB TWELVE S.L., with registered address at C/Santísima Trinidad 8, 03760, Ondara (Alicante) Spain, company number B22850226, and contact email info@twelvebeauty.com.

WHAT TYPES OF COOKIES DOES BLT USE?

The following sets out the types of cookies used on the BLT Website and their purpose.

First-Party Cookies:

These are cookies sent to the user’s computer or device from a server or domain managed by the website publisher itself.

Necessary or Technical Cookies:

These are cookies required for browsing and the proper functioning of our Website. They allow, for example, session data to be identified, access to restricted areas or content such as the customer area, web traffic to be managed, the order purchase process to be carried out, order payments to be processed, fraud linked to order security to be controlled, and dynamic content such as photos or videos to be enabled.

As they are strictly necessary, they are downloaded by default when they are required to display the platform or provide the service requested by the user.

Functional Cookies:

These cookies allow the website to remember information so that the user can access the service or platform with certain features that may differentiate their experience from that of other users, based on a series of chosen criteria such as language, the type of browser used to access the service, the regional settings from which the service is accessed, and so on.

These cookies are not mandatory, but declining them may result in slower website performance or poorly tailored recommendations.

Analytics Cookies:

These cookies allow the number of users, the sections visited on the platform and how users interact with it to be measured, in order to carry out statistical analysis of use. This enables improvements to be made based on analysis of how users use the platform or service.

Advertising Cookies:

These cookies collect information about your browsing habits. They remember that you have visited our website and share this information with partners, such as advertisers, for the purpose of delivering personalised advertising.

MANAGING COOKIES:

You can manage your cookie preferences at any time by accessing the Configuration Panel via the button at the bottom of the page, or below in the section “WHAT COOKIES ARE USED ON THE WEBSITE?”.

You can also enable:

• Private browsing, through which your browser stops saving browsing history, website passwords, cookies and other information from the pages you visit, or

• The Do Not Track function, through which the browser asks the websites you visit not to track your browsing habits.

• Withdrawal of consent: You can withdraw your consent to the use of non-essential cookies at any time. To do so, access the Configuration Panel available at the bottom of the Website and modify your preferences.

You can manage your cookie preferences at any time via the Configuration Panel available at the bottom of this Website. From this panel you can accept, reject or modify the categories of cookies permitted.

You can also delete cookies that have been installed via your browser settings, although doing so may affect the correct functioning of some features of the Website.

You can allow, find out about, block or delete the cookies installed on your computer or device via your browser settings or via the cookie configuration panel expressly provided on the Website. The Configuration Panel is available at the bottom of the Website under the option “Manage Consent”.

You can configure your browser at any time to disable the installation of cookies and remove those already installed. If you do not allow cookies to be installed, you may not be able to access some of the features and/or services of the Website, and your browsing experience may therefore be less satisfactory.

CONSENT DURATION Your cookie preferences will be stored for a maximum period of 24 months, unless you manually delete cookies from your browser or change your settings before that period expires. After this time, your consent will be requested again.

For more information on how to manage cookies, please consult the following links:

Chrome

https://support.google.com/chrome/answer/95647?hl=en

Firefox

https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

Microsoft Edge

https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09

Internet Explorer

https://support.microsoft.com/en-us/topic/delete-and-manage-cookies-168dab11-0753-043d-7c16-ede5947fc64d

Safari (macOS)

https://support.apple.com/en-gb/guide/safari/sfri11471/mac

Safari (iPhone/iPad)

https://support.apple.com/en-gb/HT201265

Opera

https://help.opera.com/en/latest/web-preferences/#cookies

Please note that the option to reject cookies is specific to each browser and each device. You will therefore need to repeat the process of disabling cookies on as many browsers and devices as you wish.

WHAT COOKIES ARE USED ON THE WEBSITE?

The table below provides a summary of the cookies used on the Website so that you can identify them in your browser. This table will be updated as needed to reflect the cookies in use at any given time. We recommend that you check our Cookie Policy regularly.

International Data Transfers

Some of the cookies used on the Website belong to providers based outside the European Economic Area (for example, Google, Meta or Shopify). In such cases, international data transfers may take place. BLT verifies that these providers apply appropriate safeguards, such as the Standard Contractual Clauses approved by the European Commission, to ensure a level of protection equivalent to that required within the European Union.

Certain third-party providers, such as Google, Meta and Brevo (Sendinblue), may carry out international data transfers. You can find full information on how these third parties use cookies and process data in their respective policies, available on their official websites.

You can find information on how the third parties identified in this Cookie Policy process data and any transfers to third countries they carry out via the following links:

Google (Analytics)

Cookie policy:

https://policies.google.com/technologies/cookies?hl=en

Privacy:

https://policies.google.com/privacy?hl=en

Facebook / Meta

Cookies:

https://www.facebook.com/policies/cookies/

Privacy:

https://www.facebook.com/about/privacy/

Sendinblue (Brevo)

Cookies:

https://www.brevo.com/legal/cookies/

Privacy:

https://www.brevo.com/legal/privacypolicy/

Updated: 04/05/2026